[VORTEX] How can I change the default device name of the device after adding it to the VORTEX service?

Question

How can I change the default device name after adding it to the VORTEX service?

Answer

Usually, when you are adding the camera or NVR for the first time you have the option to change its name before adding it:

If you accidentally forgot to name the camera or NVR during this step or want to change the device name, please refer to the following steps:

For VORTEX camera:

Step 1. Using you VORTEX account, access the VORTEX Portal (https://portal.vortexcloud.com).

Step 2. Click the "Device" icon to access the device list interface.

Step 3. Select the camera you want to modify and click the gear icon to access its general configuration.

Step 4. Go to System > Device information and click on the pencil icon next to the "Device name" section.

Step 5. In the "Edit Name" pop-up window, enter the desired name for the camera, then click the "Save" button to apply the changes.

After a couple of seconds, the server will automatically update the camera information.

Step 6. Go back to the View interface and check that the new name is being displayed. 

For NVR device (VORTEX Connect compatible):

Step 1. Click the "Device" icon to access the device list interface.

Step 2. Select the NVR which you want to change the name and click the gear icon to access its general configuration.

Step 3. Go to System > Device information and click on the pencil icon next to the "Device name" section.

Step 4. In the "Edit Name" pop-up window, enter the desired name for the NVR, then click the "Save" button to apply the changes.

Step 5. Go back to the View interface and check that the new name is being displayed.