[VSS] What can I do if I find a version mismatch error when uploading the server configuration file?

Question

When uploading the server configuration file, got an error message saying "The version of the product is mismatched." What does this mean?

Answer

This message means that the configuration file you uploaded was created with an older or newer version of the software and is not compatible with the current version you're using.

How can I fix this error?

There are two ways to fix this error:

1. Use a compatible configuration file: If you have a configuration file created with the current version of the software, please upload that file instead.
2. Manual re-configuration: If you're unable to find a compatible configuration file, you may need to manually reconfigure your settings in the new version of the software. This ensures that all settings are compatible with the current software capabilities.

Here are some additional tips:

• Before uploading a configuration file, double-check that it was created with the same version of the software you're currently using. For more information, please check the following article: How to check which VAST Security Station version is installed in my system.
• If you're unsure how to recreate your configuration settings, consult the software's documentation or online help resources.