Please download an authentication app (such as Google Authenticator, Microsoft Authenticator, etc.) on your mobile phone in advance.
Configuration steps on VORTEX portal
- Navigate to My account > Multi-factor authentication.
- Turn on Set up MFA.
- Enter your VORTEX account password.
- The MFA configuration dialog box, including an QR code will be displayed.
- Using your authentication app on your mobile phone to scan the QR code in the dialog box.
- A 6-digit code will be generated on the authentication app.
- Enter the code in the MFA configuration dialog box and click confirm.
Configuration steps on VORTEX app
- Open side menu and select My account.
- Turn on Set up MFA.
- Enter your VORTEX account password.
- The MFA configuration dialog with the account name and setup key will be displayed. Enter the account name and setup key into the authentication app on your mobile phone.
- A 6-digit code will be generated on the authentication app.
- Enter the code in the MFA configuration dialog box and click Confirm.
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