[VORTEX] How to snooze particular rule that triggers alarm in message center?

Now users can snooze a particular rule that triggers alarm in message center. It is available both on web portal and via App.

[Web Portal]

Simply navigate to the rule you wish to snooze, a snooze button will be there for you.

Once you go into snooze rule setting, you will have the option to set schedule, to choose whether to snooze the alarm just for yourself or the entire organization.

Once a rule is snoozed, the notification (e-mail and push notification. Other alarm action such as Network speaker or webhook wont be affected.) will be suspended. You still can see the logs in message center, what is snoozed is “alarm notification itself”.

Role “supervisor” and up have the authority to snooze a rule for the entire organization.

On the upper right corner of message center, you can find all the rules that have been snoozed that affected you, including the rules that set snooze for entire organization by other users.

[App]

Same as web poral, it is located within the message tab. Here you can manage the rule you wish to snooze, and view the list of rules snoozed by you and by others in the organization.