Question
Where can I find the firmware version of my VIVOTEK camera?
Answer
Firmware is the software embedded within a VIVOTEK camera, which controls how the device operates. There are several ways to find the firmware version of the camera, the easiest one is through the camera's web interface. Please follow the steps below to know the firmware version of the camera now:
Step 1. Connect your computer to the same network as the VIVOTEK camera.
Step 2. Open a web browser.
Step 3. Enter the IP address of the camera into the browser’s address bar. Log in using your username and password.
Step 4. Once logged in, go to Configuration section by clicking in the "Configuration" tab.
Step 5. In the configuration interface, go to System > Parameters and check the 'system_info_firmware_version' value.
You can also find the firmware version of the camera at the lower-left corner of the configuration interface.
If you are unable to access the web interface of the camera, you can also use the Shepherd tool to check the firmware version of the device.
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