How to know the MAC address, model name, firmware version and device pack version of the ND/NV-Series NVR(Linux-based)?

Please follow the steps below to check the MAC address, model name, firmware version, and device pack version of the ND/NV-Series NVR:

There are two ways to access the NVR, please choose which one you access to NVR. 

Web console.

Local console.

Web console.

1. MAC Address:
   Please open the Shepherd on your PC to find the MAC address of NVR.
   (Refer to How to get camera list with camera model name, firmware version and MAC addresses via Shepherd?)
   
   
   
2. Model name, Firmware version and Device pack version:
   Go to setting>Information>Information

Local console.

1. MAC Address:
   Please find the MAC label on the top of cover or bottom cover of ND/NV-Series NVR.
   If there are 2 MACs on the MAC label, please provide us 2 MACs.
   
   
   
2. Model name, Firmware version and Device pack version:
   Go to setting>Information>Information