Greg Chow
- Total activity 66
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Activity overview
Latest activity by Greg Chow-
Greg Chow created an article,
[Shepherd] How to update the Shepherd device pack in your NRs or NS device?
Question How to update the Shepherd device pack in your NRs or NS device? Answer Updating the device pack in your VIVOTEK NRs (Network Video Recorder) or NS (Network Storage) devices using the Shep...
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Greg Chow created an article,
[PoE Solution][Managed Switch] How to disable SSH and Telnet functions on VIVOTEK Smart Managed switches
Question How to disable SSH and Telnet functions on VIVOTEK Smart Managed switches Answer VIVOTEK Smart Managed switches have the capability to support Telnet or SSH connections for console co...
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Greg Chow created an article,
[VAST] Camera indicator is visible in device tree but display black images in the LiveClient
Question Why does VAST LiveClient do not display camera videos on certain computers, even though it shows the camera name and recording indicator? Answer This issue typically arises when the com...
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Greg Chow created an article,
[Linux-based NVR's] How to configure and forward access ports in a NVR for remote viewing via iViewer or a browser
Question How to configure and forward access ports in a NVR for remote viewing via iViewer or a browser Answer Port forwarding is the process of opening specific ports on a router to allow traffic...
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Greg Chow created an article,
[VIVOCloud] What can I do if I cannot access my NVR device through the VIVOCloud portal or mobile application?
Question What can I do if I cannot access my NVR device through the VIVOCloud portal or mobile application? Answer VIVOCloud service allows you to remotely access your NVR/Camera videos remotely us...
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Greg Chow created an article,
[VAST2] How to activate VAST2 complementary licenses using the offline method for versions 2.13 and above
Question How to activate VAST2 complementary licenses using the offline method for versions 2.13 and above Answer For VAST 2.13 and later versions, you need to activate the complementary licenses. ...
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Greg Chow created an article,
[VAST2] How to disable blue motion cells, grid, and person Icon in VAST2 camera view?
Question How to disable blue motion cells, grid, and person Icon in VAST2 camera view? Answer Videos in VAST 2 display blue motion cells when motion occurs, a grid icon with a person, and/or a box...
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Greg Chow created an article,
[VAST2] How to Silently Install VAST 2 Using CLI Command
Question How to Silently Install VAST 2 Using CLI Command Answer In certain situations, users may need to install the software silently, such as when performing remote installations or setting up m...
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Greg Chow created an article,
[Windows-based NVRs][NR9X8X Series] Device does not boot up immediately after power loss due to "Cache discarded due to unexpected power loss" error
Question The NR device does not boot up immediately after power loss due to "Cache discarded due to unexpected power loss" error Answer "Caching" is a process used to improve the performance of sys...
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Greg Chow created an article,
[Windows-based NVRs] How do I replace a failed drive and rebuild a degraded RAID on my NR device?
Question How do I replace a failed drive and rebuild a degraded RAID on my NR device? Answer When a RAID array shows as degraded, it means one or more drives have failed, compromising the redundanc...