Millie Lee
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Activity overview
Latest activity by Millie Lee-
Millie Lee created an article,
[Camera/Linux-base NVR] How to reload in Internet Explorer mode when browsing in Microsoft Edge?
Question How to reload in Internet Explorer mode when browsing in Microsoft Edge? Answer VIVOTEK legacy network cameras and Linux-based NVRs can only stream content by installing plugins on Interne...
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Millie Lee created an article,
How to apply for SDK, ANPR package and counting FW on VIVOTEK website?
Question How to apply for SDK, ANPR package and counting FW on VIVOTEK website? Answer To download the SDK, ANPR package, and counting FW, please register and apply authority first. Note: please ...
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Millie Lee created an article,
How to collect the windows event log on the NR-Series NVR(Windows-based)?
Please follow the steps below to collect the windows evert log: Enter to the desktop of NVR.>Go to "File Manager". Go to "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools"...
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Millie Lee created an article,
Getting Started: Adding your NVR to the VIVOCloud application using the QR code/device ID
In order to add your VIVOCloud compatible device, you need to use a QR code or Device ID. This document will explain where to find this information: Enabling the Service: Before being able to add y...
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Millie Lee created an article,
[VIVOCloud Camera] How to generate the QR code/PCode in a VIVOCloud compatible camera?
Question How to generate the QR code/PCode in a VIVOCloud compatible camera? Answer VIVOCloud devices are not limited to just NVRs; cameras that support remote connection using VIVOCloud are also a...
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Millie Lee created an article,
[VIVOCloud] How to verify which version of the VIVOCloud software is installed in your device?
Question How to verify which version of the VIVOCloud software is installed in your device? Answer Depending on which type of device you are using (Android or iOS) the interface might slightly show...
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Millie Lee created an article,
How to collect information of Windows OS system and display card?
Please follow the steps below to collect information of windows OS system and display card: Open "dxdiag.exe" in Windows.Go to search>Type "dxdiag" Click "Save All Information..." Provide the file...
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Millie Lee created an article,
[VIVOCloud] What information should you provide when reporting a VIVOCloud issue to Technical Support?
In order to understand the problems encountered in VIVOCloud, please collect the following information for our technical support team to analyze the issue: Mobile Device Model and Software Versio...
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Millie Lee created an article,
How to collect the windows event log?
Please follow the steps below to collect the windows evert log: Open Event Viewer in Windows.There are two ways to open event viewer.(a) Go to Control Panel> System and Security> Administrative T...
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Millie Lee created an article,
How to get the configuration file of the VAST2 on the NR/NS-Series NVR (Windows-based)?
Please follow the steps below to get the configuration file of the VAST2: Enter to the desktop of NVR.>Go to "Import/Export Utility". Choose "Export current settings".>Select path to save the file...