[iViewer for iOS][3.12.2] Cannot visualize 7000 series cameras' streaming when using codec JPEG

 

Question

After upgrading iViewer(iOS) to version 3.12.2, I cannot get IP7330 camera streaming.
But when using iVeiwer for Android, it works well.

The following shows an iPhone using iViewer 3.12.2 to connect to IP7330.


 

Answer

This issue appears because iViewer(iOS)3.12.2 removed the server push mechanism but  iViewer(Android) still keeps it.
Therefore, iViewer(iOS) cannot get the 7000 series streaming when using codec JPEG but iViewer(Android) works well.

In order to resolve this issue, please change the camera codec from JPEG to MPEG-4.